Contact Turo Customer Service
Turo Phone Numbers and Emails
Toll-Free Number:
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(866) 735-2901US
Customer Service:
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(888) 391-0460Canada
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(415) 801-0897Text only
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(518) 638-0728Text only
Turo Emails:
Contact Information
Turo Website:
Turo Help Center:
Corporate Office Address:
Other Info (opening hours):
Other Locations:
Claims:
2390 E. Camelback Road,
Phoenix, AZ 85016
California Department of Consumer Affairs
1625 North Market Blvd., Suite N 112,
Sacramento, CA 95834
7135 E Camelback Rd,
Scottsdale, AZ 85251, US
116 Spadina Ave, Suite 204,
Toronto, Ontario M5V 2K6, CA
1 Mark Square,
London, England EC2A 4EG, GB
How Good is Turo's Customer Service?
Summary of Turo Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Turo?
Account Question:
- “Update my account.”
- “My account has been restricted”
- “Cant log in to my account”
Request for Information Question:
- “I have questions”
- “Booking questions”
- “Need to speak to someone about my restricted account”
Payments and Charges Question:
- “Payment info”
- “Charge unknown”
- “Payment”
Product/ Service Question:
- “I can't book a car”
- “Insurance question”
- “Hail damage repairs”
Activation/ Cancellation Question:
- “Cancellation”
- “Car cancellation last minute”
- “Cancellation due to weather”
Refund Question:
- “Refund”
- “The host is not here for me to pick up the car . I want a refund”
- “Need refund”
Cards Question:
- “Money taken off card.”
- “Already purchased a gift card and they took the money out of my boyfriend's account he purchased the gift card for my friend but he's doesn't hve a Turo account”
- “Someone used my card too rent a car fraud”
Staff Question:
- “Talk to customer service”
- “Very rude and disrespectful theft investigator”
- “Customer service”
Shipping and Delivery Question:
- “Car rental and delivery or pick up”
- “I reserved a car but can't get the app to work”
- “For some reason the app is not allowing me to put my number on file bc the code is not coming to my number”
Return/ Replace Question:
- “Change date for rental pickup and dropoff”
- “Change reservation to my wife couldn't make it to the fligth”
- “I want to change my number”
Website/ Application Question:
- “Application”
- “Webpage, help technical support, I think there's a problem with your website”
- “Website is not working right”
Employment Question:
- “Unable to schedule orientation call. Keep getting error”
- “When I going get paid”
Other Question:
- “Ti rent acar”
- “I need to rent a car”
- “Extend trip”
About
Turo is an online platform where customers can rent or list their cars. Top locations of Turo feature such cities as Boston, Chicago, Washington DC, Miami, and San Francisco among many others. Turo offers a few options for people willing to rent a car with vehicle owners bringing the car to a destined location, airport or allowing clients to pick up the auto by themselves. Turo is a place where great trips begin. Generating additional income has never been easier before as it is nowadays with Turo while car owners need to comply with a few simple steps to give their vehicles for rent.
Turo is ranked 42 out of 567 in Rentals category
USA, Canada, Other
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