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Turo - What starts as convenience ends in EXTRA MONEY TAKEN FROM ME
Turo - What starts as convenience ends in EXTRA MONEY TAKEN FROM ME
Turo - What starts as convenience ends in EXTRA MONEY TAKEN FROM ME
I rented a vehicle from a host(car owner) using Turo reservation system. Reserving was easy, simple, and easy to use. However, the system would not allow me to reserve the vehicle I picked past a certain time which technically was not a full 24 hours. I was the first...
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Company wrote 0 private or public responses to the review from May 18.
2.5
#1258702
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Resolved
I created an account on Turo, and rented a car. Several hours later I was notified by email that they had cancelled my reservation and closed my account. I wrote back and forth several times with them, and they refused to provide a reason or allow me to make any...
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Company wrote 0 private or public responses to the review from Jun 26, 2017.
Anonymous
Diana Hsieh

Same with me.. quite degrading

Anonymous
Hudgins David

Same here

3.0
I liked
  • Concept
I didn't like
  • Refused service
  • Business practices
  • Customer service and discrimination
#1066041
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Biggest scam ever! We rented out our seven series BMW and the thing got destroyed dents, scratches, chips, and car was keyed, damage everywhere and TURO said that they cover normal wear and tear as well as any damage we bought the most expensive insurance package which...
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Company wrote 0 private or public responses to the review from Jun 05.
#1272717
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Turo - Fraudulent Insurance Claim
Turo - Fraudulent Insurance Claim
Turo - Fraudulent Insurance Claim
Turo - Fraudulent Insurance Claim
Turo - Fraudulent Insurance Claim
I rent a vehicle from a guy who’s friends with Turo’s director of claims here in Scottsdale Arizona 7135 E Camelback Rd Suite 360 I return the car meet this lady the Turo employee I wake up the next morning with an email stating a damage claim was brought against me...
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Company wrote 0 private or public responses to the review from Jan 30.
1.0
#1179190
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Turo - Best Rental, Ever...The best

Turo - Best Rental, Ever...The best
Turo - Best Rental, Ever...The best
$56Wkly is a high. Would be worth it if it ha the vehicle info: vin, plate, expiration date, etc.
Company wrote 0 private or public responses to the review from Sep 19.
3.4
Details
Additional Fees
Additional Services
Billing Practices
Customer service
Discounts and Special Offers
Diversity of Products or Services
Insurance Quality
Location
Price Affordability
Product or Service Quality
Reliability
Value for money
Website
#1359662
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Turo has straight out gone off the deep end. Ever since they added the (Random) security deposits and let rental agents use their site they have had no customer service and myself have been taken for my hard earned money that Turo has stolen from me. Then blocked me. A...
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Customer made 2 calls to the company using contacts on our site.
Company wrote 0 private or public responses to the review from Nov 14.
1.0
#1400730
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Turo customer service rep emailed me about over mileage fee. I paid the fee, but I was a little upset about it. I wrote the rep and said I would not be renting cars for a while. The rep put me in the Turo review department and they made me send them a kinds of extra...
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Company wrote 0 private or public responses to the review from Nov 06.
Anonymous
Anonymous

And of course you failed to share this "research" of yours. This most likely had zero to do with your voting habits and more with your big mouth habits. There first tip off pr...

#1395069
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Turo - Wow o wow
I was more than happy with my first experience with Turo and the car selection, customer service and over all bang for your buck. You cant touch soem of these vehicles for the pricing elsewhere. Trust me i looked. Only downfall i could save is that we were limited to...
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Company wrote 0 private or public responses to the review from Oct 04.
3.9
#1372823
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I believe this company was start back a bunch of old people who have nothing to do but control younger adults. I’ve been trying to rent from this app for about two years and each time I get declined because they use a system to pull up your auto credit score. From then...
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Company wrote 0 private or public responses to the review from Oct 22.
2.2
#1386561
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I was attempting to rent a car in Los Angeles. The rental was denied and I received an email stating: "Thank you for your interest in Turo. We review a variety of criteria in assessing whether to allow you to book a car on Turo, including your auto insurance score. As...
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Company wrote 0 private or public responses to the review from Sep 24.
2.5
I didn't like
  • Unable to speak to customer service
  • Customer service
#1364539
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