Turo - Car Rental Review from Overland Park, Kansas
I was APPROVED & called the company to see if they could add the $25 credit for signing up because I didn't use the link. The guy I talked to was like sure!
Then I went in to rent a car then all of a sudden I got a notice saying that I could not rent, although Everytime I went in & out the app it said Approved. I contacted customer service & they said something about insurance score! That's BULL bc I know it's not bad. It's almost as if when they pulled my profile pic & they got to SEE me it was denied.
Maybe I'm wrong, but they sure couldn't explain why I was first approved THEN Denied.
When you already have sent your drivers license & given them all of your info the system runs like it's doing a check & then I got APPROVED. I feel some kind of way about how this was done & I don't care to be contacted they can save that same COPY & PASTE Terms that they keep using because I don't buy it!
Reason of review: Order processing issue.
Location: Overland Park, Kansas
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