Product: Turo Car Rental Clear all filters (43 of 43 reviews match)
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I have been using Turo since May 2017 and over 90% of my trips have commenced and concluded with absolutely no issues. At times with costumer service has had to step in and they did so immediately and handle my concerns or issues swiftly. Its a great service at a...
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4.8
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Turo Car Rental
I liked
  • Ease of website
#1277752
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Turo - Somewhat good

I really liked the car but I hated how they controlled the miles felt like I rented the car just to be able to go to the corner and back and the car had a microphone installed on the front driver window hearing us, super invasion of privacy but other than that it was a good cheaper deal than enterprise would give us. So I guess lol
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Turo Car Rental
#1276019
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Turo - Great time !!

Had the BWM for two weeks in sunny California. No issues at all. Met me at my Southwest gates at both arrival and departure. Supper easy !! Loved the car as well. In great condition, that hardtop convertible was the best. I would recommend any of Josh’s cars. Next trip out I’m taking his Porsche:))
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Turo Car Rental
#1261858
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This is my very first time using the app. I rented a lovely car for six days, and return the car on time, but mistakenly didn’t hit the checkout button. When I was on the plane leaving the state, I opened up the turbo app and realized the mistake and hit the checkout...
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3.3
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Turo Car Rental
#1261826
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Turo - Great Experience!

Honestly, I didn’t have any problems whatsoever applying for and renting a car. I was approved and set up my first rental that day without any issues coming up. I would definitely rent from them again.
5.0
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Turo Car Rental
#1254265
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Two days later I got an email from Turo explaining i owed $250 in cleaning fees. The pictures claim ash in the car, but they are simply bits of dirt or dust that was leftover from the day and drive back to his condo 10 miles from my neighborhood. Prior to return I...
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1.0
Product
Turo Car Rental
I didn't like
  • Lack of logic
  • Demeanor
  • Customer service
#1240121
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I listed my brand new car on Turo and selected the maximum protection (premium) and they charge you 35% of your earning for that. When someone crashed my car, I opened a claim and at first they offered me $20 to buy a product that removes scratches. So I went out to a...
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Anonymous
Paul

Turo avoidrented my car out on Turo, customer overheated the engine,car was filthy where tey brought it back.Submitted a claim turo did nothing.Could not rent out the car with...

1.1
Product
Turo Car Rental
#1237090
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Did $750 with Turo get an erroneous collection letter demanding payment for another 750 for alleged damages. No one can magically answer anything. Damages doesn't have a phone number. And the parrot just says I can't help you. Run from doing business with this company.
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1.0
Product
Turo Car Rental
I didn't like
  • Frudulent billing and no customer service
  • Terrible customer service
  • Worst customer service ever
#1222827
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so I have rented cars before from turn and owners never had a problem with me the car will come back clean and better then what they dropped it off has. I had owners even gave me and my husband great reviews. until now were getting married so we wanted a nice luxury...
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1.0
Product
Turo Car Rental
#1219452
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Wow, for those who are new to Turo, please know that this is a start-up company and boy do they have A LOT of work to do! Here's my experience... I booked a car from Turo three weeks in advance. I texted Aerika the person who I was renting the car from and informed her...
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1.8
Product
Turo Car Rental
#1203397
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